Doubletree By Hilton Chongqing - Nan'An Hotel, Chongqing

My stay at the hotel was quite a mixed bag. While the spacious room and exceptional assistance from a porter stood out, I found the treatment I received at the front desk to be quite appalling, especially regarding my diamond membership benefits. The dining experience was decent overall, but a few details could be improved.

I had a really enjoyable stay with a few standout moments. The room was quite spacious and comfortable, and the staff at the lounge provided exceptional service. However, there was a negative experience at check-in where the front desk staff was not accommodating. Overall, it's a solid hotel, but the service experience could be improved for a seamless stay.

My stay at the hotel had its highs and lows. I appreciated the spacious room and comfortable bed, and the breakfast offered a delightful variety. However, my experience at the front desk was quite frustrating, and the service left much to be desired after a rocky check-in process. Overall, there were some nice amenities, but the customer service needs improvement.

I had an interesting experience at the DoubleTree in Chongqing, where the staff varied in service quality. The lounge staff were exceptionally welcoming, and I enjoyed the delicious cookies. However, the front desk experience was disappointing, especially concerning my diamond membership benefits. The room was spacious and comfortable, but there were some service issues that left me feeling underwhelmed.

I had a mixed experience at this hotel. On one hand, the room was spacious and comfortable, and I enjoyed a fantastic breakfast with an array of options. On the other hand, the service at the front desk left much to be desired, especially for a diamond member. While the facilities were good, the overall reception was disappointing.